HOSTLAND TRAINING - Other Services Hostland Trainings - Other Services
CONFLICT MANAGEMENT/ WORKING WITH DIFFICULT CLIENTS £99.99
Assess and reduce the risk of violence in the work environment Identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm and defuse the situation
Identify post incident support and report the circumstances to provide information for personal and organisational learning
Demonstrate their ability to apply knowledge and understanding of Conflict Management into a variety of practical settings
Designing and delivering Conflict Management scenarios
Design relevant and effective scenarios for
training in Conflict Management
Deliver and debrief interactive and scenario based sessions in the context of Conflict Management.
Additionally we deliver other trainings such as
Staff supervision
Staff motivation and reward
Customer Care
Health and Social Care
|
